Our puppy had an immediate connection to Abby. He completely adores her and we humans enjoyed our time with her as well. It was critical to us that Abby only uses positive reinforcement. Abby taught us some important techniques and commands that have changed our experience with our dog for the better. For example, we used to have no emergency command to get him to obey during critical moments. Abby also has extensive experience with therapy dogs which is an interest of ours as well.